Privacy Policy

Effective Date: 15th Sep 2025

Rudraksha Testing Lab (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or use our website [your website URL]. By using our website, you agree to the terms outlined below.

1. Information We Collect

We may collect the following information from users of our website:

Personal Information: Name, email address, phone number, mailing address, and other contact details you provide when submitting forms, inquiries, or registration for services.

Rudraksha Submission Details: Information related to the Rudraksha beads submitted for testing, including bead type, quantity, and any spiritual or astrological details provided by the customer.

Usage Data: Browser type, IP address, pages visited, time spent on pages, and other analytical data collected automatically through cookies and similar technologies.

Payment Information: For clients purchasing certificates or services online, payment details will be collected securely via our third-party payment gateways.

2. How We Use Your Information

We use your personal information for the following purposes:

To provide and process our Rudraksha testing and certification services.

To respond to inquiries, requests, or customer support issues.

To improve our website, services, and customer experience.

To send periodic updates, offers, or newsletters (only if you have opted in).

To comply with legal obligations and prevent fraud or misuse of our services.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us:

Understand website usage patterns.

Customize and optimize website content.

Analyze and improve the performance of our services.

You can choose to disable cookies in your browser settings; however, certain features of our website may not function properly if cookies are disabled.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information under these circumstances:

With trusted service providers assisting us in delivering services (e.g., payment processors, analytics providers).

To comply with legal obligations or respond to lawful requests by public authorities.

To protect our rights, property, or safety, or the rights, property, and safety of our users or others.

5. Data Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your data, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Your Rights

You have the right to:

Access the personal information we hold about you.

Request correction or updating of your information.

Request deletion of your personal information, subject to legal obligations.

Opt out of receiving promotional communications.

To exercise your rights, please contact us at support@grlonline.com.

7. Third-Party Links

Our website may contain links to third-party websites. Rudraksha Testing Lab is not responsible for the privacy practices or content of these external websites. We encourage you to read the privacy policies of any linked websites you visit.

8. Children’s Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the “Effective Date” updated. We encourage you to review this policy periodically for any updates.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Rudraksha Testing Lab 
Email: support@grlonline.org
Phone: +91 9267994701 
Address: Beadonpura, Karol bagh, New Delhi

This Privacy Policy ensures compliance with general data protection principles and builds trust with your visitors.